WINNER: Best Venue Customer Service (under 300 delegates)
Call our sales team on 020 7706 7700
At Cavendish Conference Venues, we are always pleased to hear ‘how we did’ from our customers, it’s an important part of what helps us to continuously improve our service. We can only ‘better’ ourselves through the Positive and Negative comments from our clients and we do strive for perfection. From a survey of 500 clients 95% said they would be back and the balance of people said their event was a one off only, so we must be doing something well.
“I wanted to thank you for all your help with our event. Everything was perfect and all your staff were truly helpful and professional. I would book again without hesitation and have been recommending your venue to anyone that asks.”
“We are very grateful to you for stepping into the breech with last minute assistance and value your flexibility in accommodating our varied needs. We are delighted with the excellent service and appreciate the extremely comfortable environment and the efficiency with which everything falls into place.”
“I’d just like to say thank you for all your help with our event, it went very smoothly and we had very good feedback on our choice of venue. I’d like to pass on a special thank you to your AV technician who dealt very calmly and competently with lots of last minute changes and was a great help.”
“The superb service, excellent facilities and people that do the job so willingly and always with a smile makes me want to book our events with you for the next 20 years, well 5 anyway!! And we have!”
The Retail Conference
“Just a quick note to thank you and your team for everything you have done for us this week. The conference has been a huge success and both ourselves and (most importantly) our clients have been very impressed with the venue. There is not one thing I could find fault with. You have all been incredibly professional and a delight to work with.”
“All our delegates love the fact that you have strived for landfill neutrality and that your ethos has been so Sustainable thus come the rewards! Many, many thanks for superb events always!”
Environmental Industries Commission
“With venues like yours why we would ever consider using anybody else beats me!”
“I just wanted to say a huge ‘thank you’ to you and your whole team. It is rare to find a conference centre where every single member of staff is both friendly and efficient. I would gladly recommend you to other conference organisers and look forward to returning soon.”
British Retail Consortium
“Our best and finest venue within the portfolio of events we use and we use dozens!”
Have a look at what our recent customers have said about how their events went in our Conference Centres. If you've held an event with us we would love to hear your comments and any suggestions on how we could improve our service. Please email us at: firstname.lastname@example.org
All comments are gratefully appreciated.
A quick note to thank you for all of your help with our event last week. I have to say the feedback I received from the attendees was fantastic, everything went perfectly, all in all America Sq is a well oiled machine, THANK YOU.
Just a quick note to thank you very much for providing a first class service. It was a seamless day and the feedback on your staff, venue and facilities were very complimentary.
I’m good thanks. Glad the first day is over, now preparing the April date.
Everyone was very pleased with the venue, and I received positive feedback from not only Kevin but other members of our board. All of the staff were very helpful and friendly and were happy to do whatever we required of them. I also had very positive feedback regarding the food (especially the scones) so thank you to yourself and the team at Asia House J
I think we will definitely be using the venue again.
St James Place
Thanks Denis, we were very happy with the whole event and will definitely use you again.
Will process your invoice now and have payments team pay the amount as soon as possible.
Executive Assistant to Dr Katerina
Just wanted to say thank you very much to you and the team for looking after us so well on Tuesday. The room worked very well in that format.
Please let me have your invoice when convenient and I will process as soon as I can.
I hope you have a good weekend.
Senior Healthcare Analyst